Returns and Exchanges

RETURNS POLICY

You can return any item purchased on www.conceptofjune.com within 14 days of the delivery date from the country the item was delivered to. To be eligible for a return, all items must be in their original condition, with all original tags and packaging intact. Merchandise that has been worn, used (washed, soiled, having a strong smell of cigarettes), altered, or damaged will not be accepted. Shoes must be tried on a carpeted surface and can show no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product. Please use the original packaging included in your shipment to return any item.

If you would like to return a product, please follow the instructions below:

Orders in the EU

Please send us a message to order@conceptofjune.com, in which please let us know that you would like to withdraw from the product (you do not have to justify your decision). Please write the bank account number to which we can return the price of the product(s)! Within 14 working days of receiving the product, we will refund the price of the products to the bank account number you provided. In all cases, the return is at your own expense, we are unable to accept paid packages.

You can send the purchased product by post to:

Concept of June
Szent István square 11/b reception
Budapest
1051
Hungary
attn. returns

Orders outside the EU

All returns from outside the EU sent without Concept of June’s proforma invoice shall be refused.
Parcels for which the Customer’s identification (surname, first name, address, and a tracking number) is not possible shall be refused.

EXCHANGES

Please note that we can only exchange a product for a different size within the same model. To check the product’s availability, please contact us at order@conceptofjune.com. If the item is in our warehouse we will then hold it for you and as soon as we receive your return, we will ship it to the address from your original order.

Should you be interested in exchanging your product for a different color or style, please return it and place a new order.

REFUND

To be eligible for return merchandise must be returned in the full condition in its original packaging, undamaged, unaltered, not worn, with all original tags, accessories, and a copy of the purchase invoice. Merchandise returned by mail to the warehouse will be processed within 14 business days from receipt.

Once your return is approved, your refund will be credited back to the original form of payment and you will receive a confirmation email. If your return does not meet the conditions listed, the package will be sent back to you.

For orders outside of the EU, please be aware that if duties and taxes were not included in the product price, the refunded amount will be equal to the price paid at checkout less the import duties and taxes. Please note that these charges are only collected on behalf of your national tax/customs authorities and are not charged by Concept of June.